Mom’s and Dad’s Against Fentanyl

Last Updated: November 9, 2024

Welcome to the Movement

These Terms of Service (“Terms”) are an agreement between you and Mom’s and Dad’s Against Fentanyl (MAD AF), operated by Get Mad AF Inc. (“we,” “us,” or “our”). By using our websites, joining our community, purchasing our products, or using any of our services, you agree to these Terms. Please read them carefully – they’re important for both of us.

Who We Are and What We Do

MAD AF is a movement dedicated to fighting the fentanyl crisis through community action, awareness, and support. We operate multiple connected platforms, including our main website (getmadaf.com), our online store, our member community, The Sticker Vault subscription service, and various support resources and forums.

Age Requirements and Parental Consent

You must be at least 18 years old to create an account, make purchases, or participate in our community initiatives without parental consent. If you’re between 13 and 17, you’ll need verifiable parental consent before:

• Creating an account
• Participating in community activities
• Sharing personal information
• Making any purchases

We do not knowingly collect information from children under 13. If we discover we’ve inadvertently collected such information, we’ll delete it immediately.

Your Account Responsibilities

When you create an account with us, you agree to:

• Provide accurate, truthful information
• Keep your login credentials secure
• Update your information when it changes
• Accept responsibility for all activity under your account
• Not share your account with others
• Not create multiple accounts to circumvent rules or restrictions

We reserve the right to suspend or terminate accounts that violate these Terms or are used inappropriately.

Community Guidelines and Conduct

Our community is built on mutual respect and support. When using our services, you agree not to:

• Share harmful, threatening, or discriminatory content
• Promote illegal substances or activities
• Harass, bully, or intimidate others
• Share private information without permission
• Impersonate others or create misleading accounts
• Use our platforms for unauthorized commercial purposes
• Interfere with or disrupt our services
• Attempt to access restricted areas or information

Content and Intellectual Property

The MAD AF name, logo, and all content we create are protected by intellectual property rights. While we encourage sharing our message to save lives, you agree to:

• Only use our content and materials as explicitly permitted
• Not modify or create derivative works without permission
• Credit MAD AF when sharing our content
• Not use our intellectual property for commercial purposes without written consent

The Sticker Vault and Product Terms

When you subscribe to The Sticker Vault or purchase our products:

• Each design is limited edition and will not be reproduced
• Your Vault number is permanent and non-transferable
• Shipping addresses must be accurate and current
• Products are for personal use unless explicitly licensed otherwise
• Resale of Vault items is prohibited without authorization

Payment and Refund Terms

We process payments securely through third-party processors. By making a purchase:

• You authorize us to charge your payment method
• You confirm you have authority to use the payment method
• You acknowledge that recurring subscriptions will auto-renew until cancelled
• You understand digital content and limited-edition items are non-refundable
• Physical product returns must be initiated within 30 days and items must be unused

Support Groups and Sensitive Content

Our support resources and forums require additional care:

• All support group discussions are confidential
• Personal stories and experiences shared in groups should not be redistributed
• Medical advice should not be given or taken in our forums
• Crisis resources we provide are for information only and don’t constitute professional advice
• We’re not responsible for user-generated content in support groups

Data Collection and Privacy

We collect and use information as described in our Privacy Policy. By using our services, you consent to:

• Our collection and use of your information as described
• The use of cookies and similar technologies
• Receiving communications related to your account and activities
• The sharing of necessary information with service providers

You can control many privacy settings through your account dashboard.

Changes to Services and Terms

We’re constantly improving our services. We may:

• Modify or discontinue features
• Update these Terms
• Adjust pricing for future subscription periods
• Change how services operate

We’ll notify you of significant changes through email or website notices. Continued use after changes constitutes acceptance of new Terms.

Liability and Risk

Your Use of Our Services

Using our services and participating in our community is at your own risk. We provide our platforms “as is” and make no guarantees about:

• Uninterrupted service
• Error-free operation
• The accuracy of user-generated content
• The success of community initiatives
• The availability of specific products or designs

Our Responsibility

We take reasonable steps to protect our community, but we cannot be held liable for:

• Actions of other users
• Content posted by community members
• Personal disputes between members
• Technical issues beyond our control
• Losses related to your use of our services
• Decisions made based on information shared in our community

Medical and Crisis Disclaimer

While we provide resources about substance use and crisis support:

• We are not medical professionals
• Our content is not professional advice
• Crisis resources should not replace emergency services
• Always seek appropriate professional help in emergencies

Impact Awards and Community Initiatives

Regarding our Impact Awards program:

• Award amounts depend on our Capital Pool
• We cannot guarantee specific award values
• Selection criteria may change
• Community voting results are final
• Tax implications are the winner’s responsibility

Capital Pool and Financial Structure

Our Capital Pool operates as described, but:

• Fund allocations may change based on needs
• We cannot guarantee specific funding levels
• Distribution percentages may be adjusted
• Market conditions may affect operations

Free Gear Program

While we strive to provide free gear to those in need:

• Distribution depends on available resources
• Wait times may vary
• We cannot guarantee specific items
• Eligibility criteria may change

Dispute Resolution

Working Together

We believe in resolving issues through direct communication. Before taking formal action:

• Contact our support team
• Explain your concerns clearly
• Allow reasonable time for resolution
• Work with us to find solutions

Formal Dispute Process

If we can’t resolve issues informally:

• Disputes will be resolved through arbitration
• Legal proceedings must be filed in [Jurisdiction]
• You waive rights to class action participation
• Small claims court remains an option for eligible disputes

Time Limits

You must bring any claims within:

• One year of the incident for service issues
• 30 days for product-related complaints
• 60 days for Impact Award disputes
• 90 days for community guideline decisions

Termination

Our Rights

We may terminate or suspend access to our services if you:

• Violate these Terms
• Engage in harmful behavior
• Provide false information
• Abuse our services
• Create risk for our community

Your Rights

You may terminate your relationship with us by:

• Cancelling your account
• Ending subscriptions
• Stopping use of our services

Effects of Termination

After termination:

• Access rights end immediately
• Some Terms remain binding
• Content may be removed
• Paid subscriptions may be forfeited

Miscellaneous Legal Points

Entire Agreement

These Terms, along with our Privacy Policy and Community Guidelines, represent our complete agreement. No other promises or understandings apply unless in writing from us.

Severability

If any part of these Terms is found invalid, the rest remains in effect. We’ll replace invalid terms with similar valid ones.

No Waiver

If we don’t enforce any part of these Terms, that doesn’t mean we won’t in the future or have waived any rights.

Assignment

We may transfer these Terms as part of a corporate change. You cannot transfer your rights without our permission.

Contact Information

If you have questions about these Terms:

• Email: legal@getmadaf.com
• Mail: [Physical Address]
• Phone: [Phone Number]

Updates and Changes

We may update these Terms:

• With notice through our websites
• Via email for significant changes
• With continued use signifying acceptance
• Allowing opt-out when legally required

Final Notes

Your participation in our movement matters. These Terms exist to protect both you and our mission to save lives. By using our services, you’re joining a community dedicated to fighting the fentanyl crisis through positive action.

Remember: We’re not just mad – we’re MAD AF, and together we’re creating change while protecting everyone involved.

Last Updated: November 9, 2024