Privacy Policy
Mom’s and Dad’s Against Fentanyl (MAD AF)
Last Updated: November 9, 2024
Our Commitment to Your Privacy
At Mom’s and Dad’s Against Fentanyl (MAD AF), we know that trust is everything. When you join our movement to save lives, you’re sharing parts of yourself with us and our community. This privacy policy explains how we protect that trust and your information.
We’re going to be completely transparent about what information we collect, how we use it, and most importantly – how we protect it. This isn’t just another legal document to us. This is our promise to you about how we’ll handle your personal information with the care and respect it deserves.
Who We Are
Mom’s and Dad’s Against Fentanyl (which we call MAD AF) is owned and operated by Get Mad AF Inc. When we say “we,” “us,” or “our” in this policy, we’re referring to both MAD AF and Get Mad AF Inc. This privacy policy covers everything we do, including our main website (getmadaf.com), our online store, our member community, The Sticker Vault, and all our other services.
Information We Collect: The Basics
Let’s talk about what information we collect and why we need it. We never ask for information we don’t need, and we’re always clear about why we’re asking for it.
When You Join Our Community
When you create an account with us, we need some basic information to get you started:
- Your name and email address (so we can communicate with you)
- A password (which we encrypt to keep your account secure)
- Your mailing address (if you order gear or join The Sticker Vault)
We know that some of our members prefer to remain anonymous, especially in our support communities and forums. That’s why we’ve made it possible to participate in many of our community features without sharing your real name.
When You Use Our Websites
When you visit our websites, we automatically collect some technical information that helps us provide a better experience:
- The type of device you’re using
- Your IP address (which helps us understand where our community members are located)
- How you interact with our websites (which pages you visit and what features you use)
This helps us make our websites work better for everyone and understand what resources our community finds most helpful.
When You Purchase From Our Store
If you buy MAD AF gear or join The Sticker Vault, we collect:
- Your shipping address (to send you your items)
- Payment information (though we never store your full credit card numbers)
- Your order history (so we can help with any issues and maintain your Vault collection records)
How We Use Your Information
Everything we do with your information has one goal: supporting our mission to save lives by fighting fentanyl. Here’s how we use the information you share with us:
Running Our Community
We use your information to:
- Keep your account secure
- Send you Weekly Actions that help spread awareness
- Connect you with other community members (only if you choose to participate)
- Let you know about Impact Awards and community initiatives
- Make sure our free gear program reaches those who need it
Making Our Services Better
We also use information to:
- Fix problems when things aren’t working right
- Make our websites easier to use
- Understand what resources are most helpful to our community
- Create new features that serve our mission better
Keeping You Informed
We’ll send you:
- Updates about your orders or Sticker Vault subscription
- Information about community initiatives you’re participating in
- Important news about MAD AF’s mission and impact
- Weekly Actions (if you’ve signed up for them)
You can always control what communications you receive from us, and we make it easy to opt out of any messages you don’t want.
Protecting Your Information: Our Top Priority
When you share information with MAD AF, we protect it like we’d protect our own family’s information. Here’s what that means in practice:
Keeping Your Information Secure
We use industry-standard security measures to protect all the information you share with us. This includes:
- Encrypting sensitive information (like passwords and payment details)
- Regularly updating our security systems
- Carefully monitoring for any suspicious activity
- Training our team on privacy and security best practices
Support Groups and Sensitive Discussions
We understand that conversations about substance use and loss require extra privacy protection. When you participate in our support groups or forums:
- You control what information is visible to others
- You can choose to remain anonymous
- Your private messages stay private
- Support group discussions are confidential
Special Protection for Young People
We take extra precautions when it comes to protecting young people in our community:
If you’re under 18:
- We require parent or guardian permission before collecting any personal information
- We limit what information can be shared publicly
- We provide additional privacy controls on accounts
- We monitor more carefully for inappropriate contact or sharing
For parents: We encourage you to be involved in your teen’s use of our services and to contact us with any concerns about your child’s privacy.
How We Handle Community Information
Our community is stronger when we share experiences and support each other, but we also need to protect everyone’s privacy. Here’s how we balance this:
Member Directory
If you choose to be listed in our member directory:
- You control exactly what information appears
- You can hide your listing at any time
- You decide who can contact you
- You can block unwanted connections
Community Forums
When you participate in our forums:
- You can use a display name instead of your real name
- You choose what personal details to share
- You can delete your own posts
- You can control who sees your profile
The Sticker Vault and Shop Privacy
For our Sticker Vault subscribers and shop customers:
- Your collection number is yours alone
- Your shipping information is only used for sending your items
- Your payment information is securely processed and never stored on our servers
- Your purchase history is private
When We Share Information
We’re very careful about sharing your information. Here’s when and why we might share it:
We Do Share:
- Shipping information with delivery services (to get your gear to you)
- Payment information with secure payment processors (to process your purchases)
- Basic account information with our service providers (to run our websites and services)
We Never Share:
- Your personal information with advertisers
- Your support group or forum discussions with outside parties
- Your contact information with other members (unless you choose to)
- Any information about substance use or recovery without your explicit permission
Your Rights and Choices
You’re in control of your information at MAD AF. Here’s what that means:
You Can Always:
- Update your personal information
- Change your privacy settings
- Delete your account
- Download your data
- Opt out of communications
- Control what others see about you
- Request that we delete your information
Just reach out to our privacy team, and we’ll help you exercise any of these rights.
Changes to Our Privacy Practices
If we make significant changes to how we handle your information, we’ll let you know:
- Through email
- With notifications on our website
- In our community forums
- Through The Sticker Vault updates
We’ll always give you time to review changes before they take effect.
Questions or Concerns?
We’re here to help. If you have questions about your privacy or need to report a concern:
Contact our Privacy Team at: Email: privacy@getmadaf.com Phone: [Insert Phone Number] Address: [Insert Physical Address]
For urgent privacy issues, we aim to respond within 24 hours.
A Final Note
Your trust means everything to us. We’re not just another organization โ we’re a community of people who’ve come together to save lives. Protecting your privacy is a crucial part of that mission.
This privacy policy was last updated on November 9, 2024, and will continue to evolve as we grow and as privacy needs change. Thank you for being part of our community and trusting us with your information.
Together, we’re not just mad โ we’re MAD AF, and we’re committed to protecting both our community and their privacy as we work to save lives.